Claim
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During transport damage or loss can occur to your shipment. In certain cases the carrier can be responsible. This all depends on condition of packages, condition of transport etc.. The conditions are mentioned on the bill of lading in case of sea transport and air way bill in case of air transport. Also the general conditions of Seawings plays a part in this.
Whether and how compensation can be received, is formalized in the Conditions of the carriers concerned. Because transport is charged per kilo, compensation is also expressed in a maximum amount per kilo. On this page we give you an outline of the maximum liability with regard to the several modes of transport. Based on this overview, you may consider taking transport insurance. We advise you to do so anyway in the case of Sea freight and Air freight.
Maximum compensation:*
|
Airfreight |
ca $20.00 per kilo |
Convention of Warsaw |
|
Seafreight |
ca $2.00 per kilo (max. $500) |
B/L Condition |
|
Courier |
ca $20.00 per kilo |
Convention of Warsaw |
|
Seawings N.V |
ca $2.00 per kilo (max.$2000) |
|
Note: before you sign for receipt of goods at your destination, make sure the goods are intact! If damaged a remark must be made immediately in writing. If you sign for a clean receipt any complaint or claim will not be accepted later on. Also carrier must be notified and held responsible as per conditions specified.
